CatalunyaCaixa's server has been certified by the Verisign certification auhority, wich guarantees that when the customer clicks [enter] they are really connecting to CatalunyaCaixa, transmitting user codes and passwords using a 128 bit encoded SSL protocol.
CatalunyaCaixa also has an acces page in https.
CatalunyaCaixa will never send you an email asking for your username or password. If you receive an email asking for such details, do not give any information and immediately contact the CatalunyaCaixa by internet service on 93 479 99 05.
You'll be able to identify emails you receive from CatalunyaCaixa very easily. They all feature your full name and the last digits of your identity card or passport number in the subject field.
Emails you receive from CatalunyaCaixa will never contain links to a website where you will be asked for your access codes.
You'll see your identification like this:
If you are having trouble viewing this email click here
PERSONAL INFORMATION FOR JUAN ASENSIO ROMERO (NIF: *****944M) That's not you?
CatalunyaCaixa is a member of the Visa and MasterCard secure payment systems (Verified by Visa and MasterCard Secure Code). When you use a card to make an internet purchase from an establishment that is a member of these systems, you will be asked for a code from your coordinates card.
You can identify these establishments by the logos shown here.
Plus, if IT systems detect potentially irregular or fraudulent transactions, you will be phoned by the relevant department.
The latest in security for Internet users in Spain is here: "I secure Internet". This campaign, which helps to raise awareness and inform net users about how to protect their privacy when browsing on the internet, has brought about a new partnership between INTECO and CatalunyaCaixa.
Just like a computer, smartphones can get infected by a virus. Bear in mind that as their features and power have increased, different types of viruses have appeared that may pose a problem for the security and confidentiality of your data. What can you do to minimise these risks? Here are some basic security rules.